To check the status of your order, please login to your account here.

Once your order ships, you will receive a confirmation email with the tracking information. The tracking number can be found within the order details in your account. To see your account please login here.

If you are unable to locate your order confirmation, please check your spam or junk mail. If you still are unable to locate the email, please contact us.

Orders are usually processed within 1–3 business days. Once shipped, your order will typically arrive within 2–14 business days, depending on your location.

We offer free standard shipping on orders over $120 to the United States. All other countries may be subject to additional shipping charges. Please see our full shipping policy for more details.

If your order hasn’t left our warehouse yet, we can still adjust the address. Please contact us as soon as possible at info@cundae.com with your order number and updated details.

If an order is returned to us due to an incorrect or incomplete shipping address, it can be re-shipped once received and will be subject to an additional shipping fee. Please see our shipping policy for more details.

We have a 14-day return policy, which means you have 14 calendar days after receiving your item to request a return. Please see our refund policy.

To start a return, you can contact us at info@cundae.com.

Once we’ve received and inspected your return, it can take up to 10 business days to receive your refund depending on your financial institution. 

No, sale items can not be returned. Please visit our refund policy for more info.